Custom Orders

FAQ

What types of wood do you use in your projects?

We use a host of different solid woods (Ash, Ambrosia Maple, Bubinga, Butternut, Cherry, Curley Maple, Mahogony, Olivewood, Purple Heart, Red Padauk, Walnut, White Oak, Zebrawood

Do you offer custom wood choices for projects?

We do, we will recommend the best choice for your particular project.

Can I request a custom design or modification to an existing product?

Yes, for the most part every project is a custom design.

How does the customization process work?

We work with you and listen to your needs and based on that develop a mock-up of what you want. And we continue to fine tune it with you until you’re happy.

How do I place an order?

Two ways, if it’s an item that is displayed on our website under “available products” you can order it online. If it’s a custom order, you can fill out the form and we'll be in touch with you directly.

What is your turnaround time for custom orders?

We try to turn the orders over as quick as we can. However, a lot depends on material availability, size of the project and delivery and possibly setup if necessary. We will always try and work with you.

Do you ship internationally?

At the present time we do not.

How do I care for and maintain my wood products?

All wood products will expand and contract as part of seasonal changes and humidity. All of our products take that into account when built. However, all wood requires care during its life. All cutting boards should only be hand washed and dried. Once completely dry they should be treated with food safe mineral oil, beeswax or use a commercial food safe butcher-block oil. You should never use olive oil, corn oil, avocado oil, grape-seed oil.

Do you provide any warranty or guarantee on your products?

30-Day Guarantee

Are you open to collaborations or partnerships?

Yes, we are. We have collaborated with different contractors and woodworkers on projects.

CUSTOM ORDERS

Your Vision, Brought to Life

FAQ